-Exchanges and returns will be accepted within 7 calendar days after the product delivery date. 

-After 7 calendar days of delivery date returns will NOT be accepted. 

-Items must be returned in original packaging and be in a “NEW and UNUSED condition” which is defined as:

 -No signs of wear and tear

 -No signs of use 

 -Packaging not ripped or altered 

-If an item is received damaged or is incorrectly shipped by All Paw Pet Products, LLC, please contact customer support. 

-All Refunds are contingent upon inspection once we receive it. 

-A 15% restocking fee will apply to any returned merchandise. However, the restocking fee will not apply to exchanges or damaged goods as defined above. 

 NOTE: You MUST contact us WITHIN 7 days of the delivery date if you decide to return any merchandise. Inquiries made AFTER 7 days will NOT be eligible for refunds. Thank you